Shipping Policy

At RT FASHIONS E-COMMERCE PRIVATE LIMITED, we are committed to delivering your orders safely, quickly and efficiently. Please read our Shipping Policy carefully to understand our shipping process and delivery terms.

1. Order Processing

All orders are processed after successful payment confirmation. Orders are usually processed within 1–3 business days, excluding weekends and public holidays.

Customers will receive an order confirmation and shipping details through email, SMS or other available communication channels.

2. Shipping Coverage

We provide shipping services across various locations in India and may also offer international shipping for selected products and regions.

Delivery availability may vary depending on:

Delivery location
Product availability
Courier partner serviceability

3. Estimated Delivery Time

Estimated delivery timelines:

Metro cities: 2–5 business days
Other cities and towns: 4–8 business days
Remote locations: 5–12 business days
International orders: Delivery timelines may vary based on destination country and customs clearance

Delivery timelines are estimates and may be affected by external factors such as weather conditions, logistics disruptions, public holidays or courier delays.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before order confirmation.

We may offer:

Free shipping on selected products or order values
Promotional shipping offers during sales and campaigns

5. Order Tracking

Once an order is shipped, customers will receive tracking information to monitor shipment status through the courier partner’s tracking system.

6. Delayed or Failed Deliveries

Delivery delays may occur due to unforeseen circumstances beyond our control. If delivery fails due to incorrect address, unavailable recipient or failed delivery attempts, additional shipping charges may apply for re-delivery.

7. Damaged Packages

Customers are advised to inspect packages at the time of delivery. If a package appears damaged, tampered or opened, customers should report the issue immediately and avoid accepting the shipment if possible.

8. International Shipping & Customs

International orders may be subject to customs duties, taxes or import charges imposed by the destination country. Such charges are the responsibility of the customer unless otherwise specified.

9. Shipping Restrictions

Certain products or regions may have shipping limitations due to legal, logistical or operational reasons. We reserve the right to cancel or restrict shipments where delivery is not feasible.

10. Changes to Shipping Policy

RT FASHIONS E-COMMERCE PRIVATE LIMITED reserves the right to update or modify this Shipping Policy at any time without prior notice.

11. Contact Support

For shipping-related queries, customers may contact our support team through the official website customer support section.

Last Updated: May 2026